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    No: 151/1, Ihala Bomiriya, Kaduwela, Sri Lanka

    Frequently Asked Questions

    1. What services does Kolombo Tours provide?

    Kolombo Tours (Private) Limited is a travel company that provides only chauffeur-only travel services operating in Sri Lanka. We do not offer fixed tour packages; however, our dedicated chauffeur team is always prepared to provide you free travel consultation for booking hotels and choosing the right itineraries for you.

    2. Do you offer fixed tour packages?

    No. We do not offer pre-designed or fixed tour packages. Our service is exclusively provided for independent tourists who are visiting Sri Lanka without limiting their journey to a travel package.

    3. How does chauffeur-only travel work?

    You decide where to go, how long to stay, and which routes to take. Our licensed Sri Lanka chauffeurs handle the driving, navigation, and safety, ensuring a smooth and comfortable travel experience throughout your journey.

    4. Can you pick us up from the airport?

    Yes. We provide airport pickup and drop-off services in Sri Lanka, including Bandaranaike International Airport (CMB). Your chauffeur will meet you at the agreed location and assist you with a smooth start to your journey.

    5. What types of vehicles are available?

    We are maintaining a large vehicle fleet and upon your request, we can arrange a vehicle for your preferences.

    6. Can I change my itinerary during the trip?

    Yes. This is the highest benefit you have booking through the Kolombo Tours (Private) limited. We are flexible and support your journey memorable in lifetime.

    7. Are fuel and driver costs included?

    We offer you an all-inclusive tour quote and you don’t need to separately pay for the Driver’s food and accommodation.

    8. Do chauffeurs act as tour guides?

    Our chauffeurs are not licensed tour guides, but they are happy to share local knowledge, travel tips, and suggestions based on their experience. If a licensed tour guide is required, this can be arranged separately upon request.

    9. How do I book a private chauffeur in Sri Lanka?

    Kindly please fill out the information form “Book Now” option and submit us. Our dedicated team will contact you shortly through the WhatsApp and emails with the fee quote.

    10. What payment methods does Kolombo Tours (Pvt) Limited accept?

    Upon client request, Kolombo Tours (Pvt) Limited accepts all major payment options, including PayPal, Skrill, Wise, direct bank transfer, and more.

    11. Which languages do your chauffeurs speak?

    Our chauffeurs mostly speak English. However, upon your request we can arrange the drivers who speak Chinese, Japanese, German, French, or Russian